FAQ

Booking your tour

How do I book?

The easiest way is WhatsApp — message us the tour, date and group size, and we’ll confirm on the spot.

Do I need to pay in advance?

— deposit amount and payment methods (GCash / bank transfer / other), and when the balance is due.

What’s your cancellation policy?

— exact rules: free-reschedule window, deposit refund vs credit, weather-cancellation policy.

On the day

What should I bring?

  • Swimsuit and quick-dry clothing
  • Reef-safe sunblock
  • A dry bag if you have one
  • Sunglasses, a hat, a towel
  • Cash for optional extras

Where do we meet?

Meeting points vary by tour. We send a WhatsApp pin the evening before with the exact spot and pickup time.

Do you provide food and water?

Bottled water is included on all tours. Lunch is included on island-hopping tours (typically a boodle-fight lunch) and on some land tours (plated lunch). — please confirm which tours include what.

Weather and safety

What if it rains?

A little rain rarely stops the boats — Siargao’s weather changes fast. If we judge the sea unsafe, we reschedule at no cost.

Are the tours safe for kids and non-swimmers?

Life vests are provided for everyone. All our guides are DOT-accredited and adjust the pace when there are little ones or nervous swimmers on board.

About Siargao

When’s the best time to visit?

Dry season (Feb–May): best weather, calmest seas, busiest. Green season (Jun–Nov): fewer crowds, surfing at its peak, occasional storms. Cool/transitional (Dec–Jan): mixed weather, quieter.

Do I need travel insurance?

We strongly recommend it — even for a short trip.

Still have questions?

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